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There was an error when making my on-line reservation through the corporate travel agency. The hotel didn't book, so I checked the box asking an agent to investigate but when I got here Monday I still hadn't heard anything so I called. Sure enough, they had no hotel reservation for me. Luckily when the agent checked, my favorite hotel down here (Embassy Suites) had availability. So I was able to check in last night, but since it was a last minute reservation they didn't have my Hilton number (I am Gold status) so that means no complimentary water and cookie in the room (and I really could have used that water). Oh, well - that is more the travel agent's fault than the hotel, I believe.
McLean, VA
5 comments:
Ugh, but still, they can't look up your number? That's ridiculous.
I would never stay at any hotel that charges you to use the faucets. That's just wrong.
He lips may have said he wanted the water, but his eyes said he really wanted the cookie.
-s -- Bottled water, fool!
So no faucets at all then? Is it embarrassing when the complimentary bottle runs out halfway through your shower and you have to call room service to bring more?
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